FAQs

1. What types of exercises are your products suitable for?
Our fitness products are suitable for a variety of exercises, including but not limited to cardio, strength training, yoga, and Pilates. Whether you're a beginner or an experienced athlete, you'll find the right products for your fitness routine.

2. Do your products come with a warranty?
Yes, all of our products come with a warranty. The specific warranty terms can be found on each product page. Generally, if there is a quality issue under normal use, we offer free repairs or replacements.

3. How do I choose the right fitness equipment for me?
When choosing fitness equipment, it's important to consider your fitness goals and available space. If you're aiming to build muscle strength, dumbbells, barbells, and other weights are great options. If you prefer cardio workouts, machines like treadmills and stationary bikes are more suitable. You can browse our product catalog to find the equipment that best fits your needs.

4. How do I return or exchange a product?
We offer a 30-day return or exchange policy. If you're not satisfied with your purchase, simply contact our customer service within 30 days for a return or exchange. Please ensure the product is in its original packaging and unused to ensure a smooth return or exchange process.

5. How long does delivery take?
Typically, we process orders within 1-3 business days and deliver them within 5-7 business days. Please note that delivery times may vary depending on your location.

6. Are your fitness products suitable for beginners?
Yes, our fitness products are suitable for people of all fitness levels, including beginners. Our products are designed to be simple and easy to use, helping beginners gradually get into exercise and improve their health. If you're new to fitness, we recommend starting with lighter equipment like resistance bands and dumbbells.

7. Do your products require assembly?
Most of our products are ready to use and don't require additional assembly. However, some larger items (such as treadmills, stationary bikes, etc.) may require minimal assembly. We provide detailed assembly instructions in the product packaging to ensure you can set them up easily. If you need assistance, our customer service team is always ready to help.

8. Do you offer international shipping?
Currently, we only offer shipping within the United States. If you have friends or family in the U.S., you can have them help with forwarding the product to you. If we start offering international shipping in the future, we will update this information on our website.

9. How do I clean and maintain my fitness equipment?
Most fitness equipment can be kept in good condition with simple cleaning. Use a damp cloth to wipe down the surfaces of your equipment, and avoid using cleaning agents that are too harsh. For certain parts, such as treadmill belts, regular lubrication is recommended to prolong the life of your equipment. For detailed cleaning and maintenance instructions, please refer to the user manual included with the product.

10. How much weight can your fitness equipment support?
Each fitness product has a different weight capacity. You can find the specific weight limit in the detailed product description. We ensure that all our products are rigorously tested for quality and can safely support the weight of most users under normal use. If you have specific weight requirements, we recommend checking the product details or reaching out to us for more information.